Effective Date: 2/3/2025

Innovative Floor Works LLC ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or otherwise interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

-We may collect the following types of information:

Personal Information:

-Your Name

-Email address

-Phone number

-Physical address

-Payment information

Non-Personal Information:

IP address

Browser type

Device information

Usage data (e.g., pages visited, time spent on our website)

Project-Specific Information:

Details about your outdoor space

Preferences and specifications for projects

-We also use cookies and other tracking technologies to collect non-personally identifiable information about your use of our website. This helps us improve site performance, user experience, and analyze traffic patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, manage, and improve our services

To communicate with you regarding project updates, quotes, and inquiries

To process payments and send invoices

To comply with legal and regulatory obligations

To analyze and improve our website’s performance

-We will only use your personal data for purposes related to providing the services and products you requested, unless you have provided explicit consent for other purposes.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers:
We may share your information with trusted vendors and contractors who are necessary to complete your project or provide services on our behalf. These third parties are contractually obligated to maintain the confidentiality and security of your personal information.

Legal Requirements:
We may disclose your personal information if required by law, court order, or other legal processes, or when we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, or defend against legal claims.

Business Transfers:
In the event of a merger, sale, or acquisition, your information may be transferred to the new ownership. We will notify you via email or a prominent notice on our website if this occurs.

4. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no data transmission or storage system is entirely secure. We cannot guarantee the absolute security of your information, but we are committed to mitigating security risks.

5. Your Privacy Choices

Access and Correction:
You have the right to request access to, and correction of, your personal information.

Marketing Communications:

You can opt out of receiving promotional emails at any time by following the unsubscribe instructions in the emails. You can also request to opt-out of receiving promotional communications via text message or phone calls

Cookies and Tracking:

Most web browsers allow you to manage your cookie preferences. Disabling cookies may impact certain website functionality, but you may still be able to use the website. For more details, please refer to our Cookie Policy..

You can contact us at any time to request access to or correction of your information, or if you have concerns about how we handle your data.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not directed at individuals under 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete such information as quickly as possible.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated policy will be posted on our website with the effective date clearly noted. Your continued use of our services after any changes to the policy indicates your acceptance of the revised policy.

9. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. When your data is no longer needed, we will take steps to securely delete or anonymize it.

10.Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and applicable laws, you may have certain rights regarding your personal data. These rights may include:

The right to access your personal data

The right to rectify or delete your personal data

The right to restrict processing or object to the processing of your personal data

The right to data portability

The right to withdraw consent at any time, where applicable

To exercise any of these rights, please contact us using the information below.

11. 11.Contact Us

12. If you have any questions or concerns about this Privacy Policy, our data practices, or would like to exercise your rights, please contact us:

Innovative Floor Works LLC:

Phone: (864) 800-6063

Email: [email protected]